Shipping Policy

Last updated: 15 September 2026

At Avyra, we aim to process and deliver your order as quickly and reliably as possible. Please read the information below regarding our shipping process and delivery timeframes.

1. Order Processing

Orders are generally processed within 1–3 business days after your order has been placed.

Orders are not usually processed or dispatched on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

2. Shipping Times

Estimated delivery times are:

Australia: 5–12 business days
International: 7–20 business days

Please note that these are estimated delivery timeframes and are not guaranteed. Delivery times may vary depending on your location, the shipping carrier and circumstances outside of our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, Avyra may offer promotional shipping options, including free shipping.

4. Tracking

Where tracking is available, your tracking number will be provided by email once your order has been dispatched.

Tracking information may take some time to become active after your order has been shipped.

If your tracking information has not updated for several business days, please contact us at avyraenquiries@gmail.com.

5. Delays

While we do our best to ensure orders arrive within the estimated timeframe, Avyra is not responsible for delays caused by circumstances outside our reasonable control, including:

• Shipping carrier delays

• Severe weather

• Public holidays

• Customs processing

• Incorrect or incomplete delivery information

• International shipping delays

• Other unforeseen circumstances

If your order is delayed, we will assist you in contacting the relevant shipping provider where possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you realise that you have entered incorrect delivery information.

7. International Orders

International customers may be responsible for customs duties, taxes, import fees or other charges imposed by their country.

These charges are outside of Avyra's control and, where applicable, are the responsibility of the customer.

International delivery times may also vary due to customs processing.

8. Lost or Stolen Packages

Once an order has been delivered to the shipping address provided at checkout, Avyra is generally not responsible for packages that are subsequently lost or stolen.

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your property and contact the shipping carrier.

We will assist where reasonably possible.

9. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Avyra
Email: avyraenquiries@gmail.com